Overview
These Rules for Sellers describe listing eligibility, required disclosures, escrow and payout process, and enforcement. By listing you agree to follow them. They exist to reduce disputes and protect both parties during transfers of digital accounts or assets.
1. Account Ownership
Only list accounts that you lawfully own and can transfer. You must have the credentials and the legal right to transfer any associated intellectual property, domains, or emails. If you list on behalf of another person or business, you must have documented authority and the ability to transfer control immediately.
Be ready to provide proof (screenshots of admin access, domain control panels, email ownership) if requested during verification or a dispute.
2. Payment Methods & Escrow
All payments must be processed through the platform's escrow. Off-platform payments (direct bank transfers, personal wallets, PayPal, non-platform escrow services) are strictly prohibited and void platform protections.
Crypto
Cryptocurrency payouts are supported via the escrow interface (often stablecoins). Confirm network (e.g., TRC-20 vs ERC-20) and wallet address before accepting payment — blockchain transfers are irreversible.
Bank transfers
Where enabled, bank payouts use platform payout rails. Enter accurate beneficiary details in your payout settings; never send bank details in chat.
3. Email Status
Select the correct email status when listing: Original email attached, Verified/transferrable email, or Not verified. Listings with unverified emails carry higher risk and limited guarantees.
Mistating email status is a serious violation and can result in refunds, fees or suspension.
4. Optional Information
Fill optional fields (audience country, creation/join date, follower demographics, monetization status, 2FA status) accurately. These details help buyers assess value and reduce disputes. Repeated inaccurate info can lead to account penalties or suspension.
5. Communication
All negotiation and transfer coordination must occur within platform chat. Communications outside the platform are not covered by platform protections and are discouraged. Off-platform screenshots are not accepted as primary evidence in disputes unless corroborated by platform logs.
Never ask buyers to pay or confirm outside escrow. Report requests for off-platform deals to support immediately.
6. Security After Sale
Before confirming transfer, remove personal recovery options (phone numbers, external 2FA tokens) and unlink any apps that permit recovery. Provide the buyer with full access and instructions to assume control.
If verification codes are requested during handover, sellers should assist within the agreed window; failure to do so may result in refund obligations.
7. Post-Sale Support
Sellers must offer reasonable handover support for the period stated in the listing (recommended minimum: 48 hours). This can include answering setup questions and providing proof-of-transfer documents. Repeated failure to support buyers may cause suspension.
8. Cancellation & Escrow Reversals
Buyers may request cancellation within the platform's allowed window (commonly 1 hour, sometimes up to 48 hours) provided the account has not been materially changed. Platform will review cancellations and may refund after deducting fees if validated. If the buyer altered the account, cancellation may be denied.
9. Username Requests
Username changes must be handled through the platform's official transfer process. Do not promise or exchange usernames off-platform. Buyers may request screenshots or recordings for verification — provide them via platform chat.
10. Off-Site Transactions
Inviting or moving a buyer off the platform to complete a sale is strictly prohibited. Sellers who solicit or accept off-site payments will be suspended and may be permanently banned.
11. Prohibited Content
Do not list accounts that contain or promote:
- Sexual content involving minors or illegal pornography
- Hate speech or material attacking protected classes
- Extremist, violent or illegal activity
- Accounts used for phishing, scamming or criminal activity
Violating listings will be removed and may be reported to authorities where required.
12. Penalties & Enforcement
Enforcement is tiered: warnings for minor first-time issues; temporary suspension for repeated/moderate breaches; permanent ban for severe or repeated violations (fraud, off-site deals, prohibited content). Monetary penalties (refunds, administrative fees) may apply.
13. Appeals & Disputes
If you disagree with an enforcement action you may file an appeal using the platform dispute form. Include all evidence (chat logs, screenshots, transaction IDs). Appeals are reviewed and typically resolved within 7–21 days; account limitations may remain during review.
Contact & Support
Effective date: November 12, 2025. Continued use of the platform after updates means you accept the revised rules.