Terms of Service

These Terms of Service (the “Agreement”) govern your access to and use of our website, marketplace, tools and related services (collectively, the “Services”). By accessing or using the Services you accept and agree to be bound by this Agreement. If you do not agree, please do not use the Services.

1. Services Offered

1.1 Platform description. We operate an online marketplace that enables users and businesses to list, advertise, buy, sell, and transfer digital assets, including social media accounts, pages, handles and related brand assets (collectively, “Digital Assets”). The Services also include user accounts, messaging, escrow and auxiliary tools where offered.

1.2 Roles. You may use the Services as a seller, a buyer, or both. These Terms apply to all users regardless of role; certain features may be subject to additional rules or policies posted on the site.

1.3 Platform limitations. We provide the technology and marketplace infrastructure only — unless expressly stated otherwise in writing, we are not a party to transactions between buyers and sellers and do not act as an escrow bank, agent or guarantor for the assets transferred on the platform.

2. Listing Classifieds and Auctions

2.1 Listing rules. All listings, auctions and sale offers must comply with our Listing Rules and any additional guidelines posted on the site. You agree to follow those rules and to provide complete and accurate information when creating a listing.

2.2 How to advertise a listing. Sellers create listings by completing the required fields and uploading any permitted supporting proof or media. We may require verification steps for high-value listings before the asset is visible to buyers.

2.3 Eligible Digital Assets. You must only list Digital Assets that you own or have the legal right to transfer. By listing an asset you represent and warrant that:

1. you own all rights (including intellectual property rights) necessary to transfer the asset;
2. the asset and any included components (emails, domains, accounts) are transferable; and
3. any third-party agreements associated with the asset permit transfer or you have obtained any required consents.

2.4 Prohibited listings. Do not list assets that are illegal, infringing, obscene, promote hate or otherwise violate any applicable law or our policy. We may remove or refuse listings at our discretion.

2.5 Listing requirements. Sellers must provide the information we request (for example verification screenshots, follower metrics or 2FA status). Failure to provide required materials may result in removal or delisting.

2.6 Buyer conduct. Buyers must make offers and payments only through the platform where required by the listing. Buyers must follow any offer procedures and time windows described in the listing.

2.7 Included components. Unless the listing states otherwise, a sale of a Digital Asset should include all reasonable items needed to control and operate the asset such as admin logins, original email access, domain transfers, brand files and other materials necessary for the buyer to assume ownership.

3. Legal Relationship Between Buyers and Sellers

3.1 Binding sale agreements. When a seller accepts a buyer’s offer (or a buyer accepts seller terms), that agreement constitutes a binding sale contract (“Sale Agreement”) directly between the buyer and seller. Both parties are responsible for fulfilling their contractual obligations.

3.2 Buyer offers. An offer submitted by a buyer is legally binding subject to the offer terms stated in the listing and these Terms. Offers generally may not be revoked except as permitted by the listing or applicable law.

4. Our Role in Listings and Transactions

4.1 Platform services. We provide the website, listing engine, search, messaging, optional escrow and administrative tools to facilitate introductions and transactions between users.

4.2 No control over transactions. We do not (unless explicitly stated): facilitate payments between buyers and sellers (except where we offer an escrow/payments product), guarantee the accuracy of listings, or assume liability for user-to-user agreements.

4.3 Independent provider. You acknowledge we act as an independent platform provider and are not an agent, partner, or fiduciary for buyers or sellers in relation to any Sale Agreement.

4.4 No binding authority. You agree you have no authority to bind us to any contractual obligation to third parties through your use of the Services.

5. Processing of Refunds

5.1 Refund mechanics. Where we issue a refund (for a fee, service or otherwise), the refund will typically be issued using the original payment method unless we elect an alternative means.

5.2 Withdrawn listings. If a seller withdraws a listing, any listing fees paid are generally non-refundable except where our published policy allows a refund.

5.3 When refunds occur. Refunds may be provided only when required by law, in accordance with the Listing Rules, or at our sole discretion. Our decision regarding refunds is final unless otherwise required by law.

6. Suspension of the Services

6.1 Suspension rights. We may suspend or terminate your account or access to the Services at any time, with or without notice, for any reason including but not limited to suspected fraud, breach of these Terms, excessive load on system resources, or receipt of a valid copyright complaint.

6.2 Scope of suspension. Suspension may be partial or complete, temporary or permanent, and may apply to specific features or the entire account.

6.3 Funds and credits during suspension. During suspension, you may be unable to withdraw or use any platform credits. We may hold credits to offset losses caused by your breach.

6.4 Effect on listings. Any active listings may be paused, removed, or terminated if your account is suspended.

7. Privacy and Personal Data

7.1 Collection. We collect personal information such as name, contact details and payment information to provide the Services. We process personal data in accordance with our Privacy Policy.

7.2 Permitted uses. You agree to use other users’ personal information only for the transaction-related purposes for which it was provided, unless they have given separate consent.

7.3 Compliance obligations. You will comply with applicable data protection laws when storing, transferring or using personal information obtained through our platform.

8. User Obligations and Conduct

8.1 Lawful use. You will not use our platform for unlawful, fraudulent or harmful purposes, including but not limited to misrepresentation of ownership, evasion of fees, or distribution of malware.

8.2 Listing accuracy. You must provide truthful, non-misleading descriptions of any Digital Asset and promptly update any material changes to a listing.

8.3 Single account policy. Unless we permit multiple accounts, you should maintain only one account and must not share credentials.

8.4 Cooperation with investigations. You agree to cooperate with us (and law enforcement where required) in any investigation into misuse, fraud or infringement connected to your account or listings.

8.5 Export and legal restrictions. You must comply with applicable export controls and other legal restrictions governing the transfer of assets or intellectual property.

9. Terms Regarding Transfers

9.1 Standard transfer items. Unless a listing explicitly states otherwise, a lawful sale of a Digital Asset should include reasonable items necessary for the buyer to operate and own the asset: admin logins, original email access (if transferable), domain transfer rights, brand files and any material rights sold with the asset.

9.2 Seller responsibilities. The seller must deliver any promised materials and assist with reasonable onboarding to enable the buyer to assume control.

9.3 Buyer acceptance. Buyers should inspect the asset promptly upon transfer and notify the seller and us of any material defects in accordance with the listing’s dispute process.

10. Payments and Fees

10.1 Payment channels. Payments may be processed by third-party payment processors, fiat payment rails, or supported cryptocurrency networks. Each payment method is subject to its provider’s terms.

10.2 Platform fees. We may collect listing fees, success fees, commissions or other charges. Fee schedules will be displayed to users and may change following notice as set out in these Terms.

10.3 Withholding and taxes. Users are responsible for their own tax reporting and any withholdings required by law. We may collect and remit taxes where required by law.

11. Limitation of Liability and Warranties

11.1 No implied guarantees. We provide the platform on an “as-is” and “as-available” basis and disclaim all implied warranties to the fullest extent permitted by law.

11.2 Exclusion of damages. Except where prohibited by law, we and our affiliates will not be liable for indirect, incidental, consequential, special or punitive damages, lost profits, or loss of data arising from your use of the Services.

11.3 Liability cap. Where permitted by law, our aggregate liability to you for damages arising from these Terms will not exceed the total fees paid by you to us in the 12 months preceding the event giving rise to the claim.

11.4 Statutory rights. Nothing in this section is intended to exclude or limit any statutory rights you may have which cannot lawfully be excluded.

12. Termination

12.1 Termination by us. We may terminate or suspend your account and access to Services at any time for breach of these Terms or where required for security or legal compliance.

12.2 Termination by you. You may close your account at any time by following the account closure procedures in your account settings. Closing your account does not relieve you of outstanding obligations arising prior to closure.

12.3 Effect of termination. Upon termination, rights and obligations that by their nature should survive will do so (e.g., confidentiality, indemnities, and limitation of liability provisions).

13. Indemnity

You agree to indemnify, defend and hold harmless us, our officers, directors, employees and agents from any claim, loss, liability, damage, cost or expense (including legal fees) arising out of or related to your breach of this Agreement, your use of the Services, or your violation of applicable law or third-party rights.

14. Intellectual Property

14.1 Ownership of platform IP. We and our licensors retain all rights, title and interest in the Services, including software, content, trademarks, and technology. You are granted a limited, non-exclusive license to use the Services as permitted by these Terms.

14.2 Listings & user content. By submitting a listing or other content, you grant us a worldwide, non-exclusive, royalty-free license to display, distribute and otherwise use the content for the purpose of operating and promoting the Services.

14.3 User warranties. You warrant that any content you provide does not infringe third-party rights and that you have all rights necessary to grant the licenses above.

15. Force Majeure & Service Disruptions

We will not be liable for delays or failures in performance resulting from events beyond our reasonable control, including natural disasters, acts of government, denial of service attacks, third-party service failures, or other acts of God. We will make reasonable efforts to restore Services following an interruption.

16. Miscellaneous

16.1 Changes to Terms. We may revise these Terms at any time. Material updates will be communicated by posting revised Terms and where required by law by providing notice. Continued use after changes implies acceptance of the updated Terms.

16.2 Notices. Notices under this Agreement shall be provided as described in our Help Center or account settings and are effective as indicated in those sections.

16.3 Severability. If any provision in these Terms is found unenforceable, the remainder of the Terms will remain in full force and effect.

16.4 Assignment. We may assign our rights under these Terms. You may not assign your rights without our prior written consent, except to a successor in interest in connection with a merger or sale.

16.5 Governing law. These Terms will be governed by the laws of the jurisdiction specified by our corporate location or as posted in the Help Center; any disputes will be resolved as set out in our dispute resolution provisions.

Listing Rules (Supplement)

17.1 General listing rules. Listings remain active for the duration specified at creation. Sellers must keep listing information accurate and may not post duplicate or boilerplate content across multiple listings.

17.2 Description guidelines. Each listing must include a unique description describing the asset, its history, audience demographics (if applicable), and any included credentials or third-party agreements. Do not include external contact information in the listing description.

17.3 Geoblocking & sanctions policy. We may restrict or refuse service to users located in jurisdictions subject to sanctions or export restrictions. Users located in or from embargoed regions may be unable to use the Services.